Refund Policy

Last Updated: January 10, 2026

Stay Viral Group LLC ("Stay Viral," "we," "our," or "us") is committed to transparency and fairness. Due to the nature of our services, this Refund Policy outlines the circumstances under which refunds may or may not be issued.

By purchasing or accessing any Stay Viral product or service, you agree to this Refund Policy.

1. Digital Products & Coaching Programs

All Stay Viral offerings include immediate access to proprietary digital materials, coaching resources, community platforms, and internal systems.

Because of this: All purchases are final and non-refundable.

Coaching programs
Digital courses and trainings
Community access (Discord or similar platforms)
Software tools or dashboards
Mobile app access
Educational resources or templates

2. Agency Services & Retainers

Agency services incur immediate operational costs, including staffing, onboarding, and platform expenses. As such:

Retainers and setup fees are non-refundable
Performance outcomes are not guaranteed
A lack of results does not constitute grounds for a refund

3. No Guaranteed Results

Stay Viral does not guarantee income, virality, TikTok Shop approval, or brand deals. Refunds will not be issued due to unmet expectations, market conditions, platform changes, or personal circumstances.

4. Access = Fulfillment

Once access to training materials, community platforms, coaching calls, or software systems is granted, the service is considered delivered and fulfilled. Failure to utilize available resources does not qualify for a refund.

5. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without first contacting Stay Viral support may result in immediate termination of access and permanent restriction from future services.

6. Contact Information

Stay Viral Group LLC
Email: [email protected]
Website: https://www.stayviral.io/